If you place an order for one or more Products from this Website and any of said Products is out-of-stock or otherwise unavailable, CG Novelties will, as a courtesy, attempt to contact User once, either via phone, with any phone number provided by User, or via e-mail, with any e-mail address provided by User, to notify User of the unavailability of such Product(s) and to allow User to change the order. If we are unable to speak directly with User via phone or if we do not receive a response to our e-mail, we will remove the out-of-stock products from your order and ship the remaining Products. CG Novelties is not responsible for any delays in shipment for Products that are out-of-stock at the time the order is placed. User may request changes that User would like to make to User’s order by calling CG Novelties at 1-888-786-2476 or by sending an e-mail to
CG Novelties will make reasonable efforts to change the order in line with User’s request, but does not guaranty that said changes will be made.
Back Order Policy